Gift cards
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Frequently Asked Questions
How is the Gift Card delivered?
The card is a digital product and is sent by email.The PDF card and the invoice or purchase receipt are attached to the email.
The buyer can send it to the graced by email or take it to a printer to be able to give a physical card.
Please make sure you have space available in your email and check the Spam folder.
When can it be consumed?
It can be consumed on any date the restaurants are open.Gift cards
Must be consumed in whole.Valid for one year after purchase.
Gift Cards with custom amount
These cards can be consumed in whole or in part, leaving the remaining balance available for another occasion. The balance can be used for a lunch or dinner, purchase products from the store or take away.Valid for one year after purchase.
Gift Cards for Events
These cards must be consumed in whole and are associated with events such as Valentine's Day, Father's Day, Mother's Day, Halloween or Christmas.Their validity is limited and is shown on the card info.
Expiration and use
Single-use, except for cards with custom amount.All cards are valid for one year after purchase.
Refunds
No refunds. If a card pending to be consumed or a custom card with a remaining balance expires, the card will be considered extinct and cannot be exchanged.Payment Method
Payment must be made in advance when acquiring the card from the web form or at the restaurant itself with a credit card, debit or in cash.Payment security
Payment is made through the La Caixa payment gateway, so we do not store any data from your card. During the entire payment process your data is transmitted encrypted, so it is totally secure.More doubts?
Please, write us an email to angel@elposit.com.We will be happy to answer all your questions.